Our Health & Comfort Commitment

Welcome back!

We are delighted to welcome guests back to our beautiful space at Sonoma’s Best Cottages! The safety and peace of mind of our guests and employees remains a top priority. We are taking time to ensure your stay with us is a safe and relaxing one.

 

For Our Guests

• For the comfort of our guests and staff — and to remain as contactless as possible – Sonoma’s Best Cottages is utilizing customer engagement mobile messaging software to communicate with guests and assist from arrival through their stay to departure if they choose to have a no contact check in and check out.

• Hand sanitizer will be available in the guest rooms for our guests convenience and use.

• We have implemented increased and enhanced disinfecting and sanitation protocols, with a special focus on all high-touch surfaces in common spaces throughout the property. The team uses high-grade products, which meet the EPA’s criteria for use against COVID 19.

 

Arrival & Departure

• There will be a “limited-interaction” check-in experience.

• Our team members will be on-hand and ready to assist with as little-to-none or as much assistance as guests request.

• We have implemented a contact-less property introduction and orientation for our guests.

• There can be a no-contact Statement review and check-out option.

 

Housekeeping Guest Rooms & Public Spaces

• Our team uses high-grade products which meet the EPA’s criteria for use against COVID 19.

• Guest rooms are deep-cleaned, including the wiping down of the walls of the rooms.

• Extra disinfection of the most frequently touched guest room areas – for example: light switches, all handles, TV remotes and thermostats. For metallic surfaces like door handles, security locks, etcetera. 70% alcohol will be used to wipe down surfaces where the use of bleach is not suitable.

February's Month of Love

Receive a complimentary gift of chocolate-covered strawberries and artfully placed rose petals in your room with our February “Month of Love” special.